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Our WorkPat and the Elephant
Case Study — Web Design & Non-Profit

Pat and theElephant

A professional accessible transportation website for PEI's trusted wheelchair and stretcher service — serving the Island with compassion and reliability since 1975.

1975

Est.

PEI

Based In

WP

Platform

Access

Transportation

The Project

Accessible Transportation Since 1975

Pat and the Elephant has been providing compassionate, reliable accessible transportation across Prince Edward Island since 1975. Offering both wheelchair and stretcher services, they serve clients traveling to medical appointments, social events, weddings, sporting events, and inter-provincial medical transfers throughout the Maritimes — ensuring that mobility challenges never limit participation in life's most important moments.

Brousseau Design built a professional, compassionate WordPress website that clearly communicates Pat and the Elephant's services, rates, and contact information — while honouring the dignity and trust that defines their 50-year legacy. The site features transparent pricing, sponsor recognition for 12+ community partners, and prominent after-hours contact details.

The result is a trustworthy online presence that helps clients and families quickly find the information they need — and feel confident choosing Pat and the Elephant for their most important transportation needs.

ClientPat and the Elephant
Location391 St. Peter's Road, Charlottetown, PEI
PlatformWordPress + Custom Theme
ServicesWeb Design, Accessible Transportation, Non-Profit
Live Sitepatandtheelephant.ca
patandtheelephant.ca
Pat and the Elephant accessible transportation vehicle serving clients across Prince Edward Island
Pat and the Elephant 50th anniversary logo — accessible transportation since 1975

Accessible Transportation Since 1975 — wheelchair and stretcher services across PEI and the Maritimes.

Pat and the Elephant wheelchair accessible vehicle exterior
Pat and the Elephant accessible transport vehicle interior
Pat and the Elephant driver assisting a client with wheelchair transport

Pages Built

What We Built

01

Home

Welcome message, service overview, fuel surcharge notice, sponsor showcase, and contact information

02

About Us

The story of Pat and the Elephant — PEI's accessible transportation service since 1975 and their mission to serve the community

03

Our Services

Detailed wheelchair and stretcher service pages with descriptions, service areas, and booking information

04

Rates

Current pricing for one-way and return trips, fuel surcharge details, and rebate program information

05

FAQ

Frequently asked questions about booking, service areas, accessibility features, and what to expect

06

Donate

Donation page supporting the non-profit mission of providing accessible transportation across PEI

07

Contact

Contact form with office hours, working hours, after-hours emergency contact, and address at 391 St. Peter's Road, Charlottetown

Key Features

Built to Inform & Build Trust

Wheelchair Transportation Services

Clear, compassionate presentation of wheelchair transport services — covering social outings, medical appointments, events, weddings, sporting events, and vacations — communicating the dignity and independence Pat and the Elephant provides to clients.

Stretcher & Inter-Provincial Transport

Dedicated stretcher service section covering medical facility transfers within PEI and throughout the Maritimes — providing critical information for families navigating complex medical transport needs across provincial borders.

Rates & Fuel Surcharge Transparency

Clear, up-to-date pricing information including the current one-way and return rates, fuel surcharge notices, and rebate program details — building trust through transparent communication with clients and families.

Sponsor & Partner Recognition

A dedicated sponsor showcase recognizing 12+ community partners including The Gray Group, Charlottetown Y's Men's Club, Rotary Clubs, Government of Canada, PEI Government, Fair Isle Ford, and 100 Women Who Care PEI.

After-Hours Contact & Accessibility

Prominent contact information with office hours (8AM–4PM weekdays), working hours (7AM–11PM daily), and after-hours emergency contact — ensuring clients can always reach Pat and the Elephant when they need transport most.

News & Donation Announcements

A news section highlighting community partnerships and in-kind donations — such as the Canadian Tracking Solutions vehicle tracking donation — building credibility and encouraging community support for this vital non-profit service.

Services Delivered

Everything Covered

From service descriptions to transparent pricing, sponsor recognition, and after-hours contact — every element was built to help clients and families quickly find what they need and trust Pat and the Elephant with their most important transportation needs.

Wheelchair transportation service pages
Stretcher and inter-provincial transport information
Current rates and fuel surcharge transparency
Rebate program details and eligibility
Sponsor and community partner recognition
After-hours emergency contact information
News and partnership announcement section
Donation page for non-profit support
FAQ section for client guidance
Facebook social media integration
Mobile-responsive design for all devices
WordPress CMS for independent content management

Tech Stack

Built On

WordPress

CMS enabling the Pat and the Elephant team to independently update rates, news, and service information

Custom Theme

Compassionate, accessible design reflecting the dignity and care that Pat and the Elephant brings to every client

Accessibility Focus

Design and content built with accessibility in mind — reflecting the organization's core mission of inclusive transportation

Mobile-First Responsive

Fully responsive across all devices so clients and families can access service information and contact details from anywhere

Your Project is Next

Ready to Build Something Like This?

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